Speedy Jet Plumbers

I called these guys for a radiator repair. They gave me AM slot at 8am (till noon). I was told someone would call me 30 mins before arrival within this slot. Of course no call. So i called to inquire. Strange, unprofessional chap said he would tell me in 15-20 mins. I was called back and they said the contractor got held up so now it would have to be an afternoon slot. I said why did noone inform me/i took work off...the arrogant guy said "i dont have a crystal ball"...right...well, i will never use these jokers again. Sounds like they think they are doing us favours just by being alive

DO NOT USE! These are terrible plumbers and awful people as I explained so many times I needed help as the job they done leaked and caused flooding in our house. All cost a fortune to fix and led to me in tears constantly trying to deal on daily basis the result of all the shoddy work. They ignored every single message I sent begging for help or compensation. Horrible to think people this this is ok to behave like this and cause others suffering.

We have a small 15 inch drain outside the kitchen for a rental property, that was blocked. Organising the booking was fine and thinking that its a small job and shouldnt take more than 30 minutes to clear with a High Pressure Water Jet for which they charge £75 per half hour. Their service engineer got to our premises by about 10.00am and spent the next 30 minutes looking for an outdoor water supply to refill his machine, since his machine had run out of water. He eventually had to connect to the kitchen sink supply and then asked how long does he think it might take to clear the drain and he said about 30 minutes. I confirmed what the charges will be. He said £150 plus the VAT for the complete job. I was not happy about this, since he had already spent 30 minutes looking for the supply! Wanting to just get the job done, I reluctantly agreed. I had to go onto a meeting and left him with the tenant in the flat. I specifically told the engineer to call me for the payment after he completed the job and I expect that’s what you would do under normal circumstances…ask for the payment for the job from the person who made the booking.

I received a call from their office at 11.01am saying that job had over run by 30 minutes, so it’s going to be £150 plus the VAT. I responded saying that’s fine. I was expecting him to ask for my card number, but he put the phone down. I waited for a call back, but nothing. I called the tenant after the meeting which finished at 1pm, to see what was going on. The tenant to my shock and disbelief informed me that he had to pay £360.00 by his card. I asked him why did he pay, when I specifically asked the engineer in front of him to call me for the payment, once the job had been done. This tenant struggles to speak and understand English, so I’m not sure how and why he had to pay.

Anyway, I think I should have only be charged £150+ VAT for the job, but was charged double.

had an emergency situation at 2am in the morning called out speedyjetplumbers.co.uk Peter came out to fix the leak and helped to save our boiler he was here within 15 mins. Really impressed with the price and fast call out! I highly recommend Speedy Jet Plumbers Limited most reliable plumbers in crouch end.

I booked a plumber for the AM slot on the 15th of November. I have an email from the office confirming this. I waited at the property until 4pm and no one pitched. I called the office and was assured multiple times that someone would be with me soon. To date, they have now stopped responding to my emails and no one attended.

If you are looking for a reliable plumber, this is definitely not it.

They dont make clear that they will charge £75 for showing up and then £75 for every half hour spent on the job. That means your minimum spend = £150 as it will take at least 30 mins usually. The website says no callout charge, which is misleading. I was really unhappy about this lack of transparency on the cost involved.